Sorry Not Sorry: Sending Food Back

Sorry Not Sorry: Sending Food Back

Awkward situation question. You’re dining in a restaurant and your food has just arrived, but to your dismay it’s not what you expected. What do you do?

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Total Votes : 24

Scroll down to see how people across America voted.

When it comes to dining at restaurants, there’s a chance it won’t always go as planned. And sometimes to your dismay, the food you ordered is not up to your taste buds or has an ingredient you hate, like cilantro. For some people, it can get a bit awkward when you have to tell the waiter to send back your food, as many can feel as though they are stepping over the line of restaurant etiquette courtesy.

Yet, your food to you is inedible, and you’re sitting, most likely hungry, and you are sheepishly thinking on what your next plan of action should be. There is a consensus that it’s okay to send back food, if you go about it the right way.

Usually, the staff just wants to serve you in the correct way, that’s the way they were trained, and that is what their job description is, but if you continue to wait, they will not be able to provide you the service that you long for, and in turn, you will probably not be happy. “It’s a bit impolite to consume the majority of a dish and then relay negative feedback,” says Caroline Potter, OpenTable’s chief dining officer.

Sending a dish back, is not a crime as long it doesn’t cause a scene and doesn’t disrespect the person who served you. It’s not their fault the food didn’t come out to your liking, and it’s okay for you to guide them in the right direction. Eric Marx is the co-owner of The Wayfarer and explains, “If a guest changes their mind after receiving a meal, it’s key to be up front with the server and specific in terms of what exactly they didn’t like as the description of the item may need to be tweaked in the future.”

Experts emphasize the importance of stating the reason of sending the food back so they are not making the same mistakes… you might even receive another personalized dish! Micah Paloff, who is the director of operations at Alice at the 1 Hotel West Hollywood states, “Good chefs want to hear feedback, and they often will go out of their way to make something guests will really enjoy.” Looks like all you have to be is polite.


Here’s how people on the Zip app are weighing in on this all over the country!

Awkward situation question. You’re dining in a restaurant and your food has just arrived, but to your dismay it’s not what you expected. What do you do?

Totals
82% Send it back
18% Suffer in silence
Males
81% Send it back
19% Suffer in silence
Females
84% Send it back
16% Suffer in silence

Send it back

Suffer in silence


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